FAQ
The most common questions about our registration services.
How long does registration take?
Digital registration is completed within minutes. License plates ordered before 1 PM are shipped the same day. Standard shipping takes 1-3 business days.
Which documents are required?
This depends on the application type. Typical documents include ID, registration certificates Part I/II, eVB, and plate codes if applicable. The form shows all required fields.
How does payment work?
After submitting the application, you will be redirected to secure Stripe checkout. Payment is required to start processing.
Can I order plates directly?
Yes. You can order plates with standard or express shipping. We produce and ship according to your selection.
What happens if documents are missing?
We will contact you if documents are missing or unclear. The order continues once everything is complete.
Are export or short-term plates possible?
Short‑term plates are currently available online. Export registrations are not yet available online — we will add them as soon as they are enabled.
How do I receive my documents?
By default via mail. Alternatively, pickup at the registration office is possible depending on your selection.
Can I make changes later?
Contact us as early as possible. Changes are possible depending on the processing status.
How do I attach the seal stickers to the license plate?
A short video guide is available here:
Video erst nach Klick laden (Datenschutz‑freundlich).
Auf YouTube öffnen